So you have tickets in a certain section that you paid a certain amount of money for, you might not get to sit in those seats. But it looks like you will receive credit of their is a difference in pricing?
Thank you for your continued support and patience as we prepare to welcome fans back to Citi Field, for what will be an exciting and historic 2021 season.
Your safety is our top priority. We are in ongoing communication with state and local government regarding the development and implementation of health and safety protocols at the ballpark for your safe return.
We will share our plans with you as they are approved in the weeks ahead by the New York State Department of Health. In the meantime, the following provides an initial overview of our approach heading into the season:
CITI FIELD FAN SAFETY PLAN
We are committed to the health, safety and comfort of our fans. When you return to Citi Field, you will see new features, including reduced capacity seating, social distancing guidelines, mask requirements, expanded sanitization efforts, contactless entry, mobile concession ordering, possible COVID testing requirements and more.
SOCIAL DISTANCE SEATING PODS
To ensure the health and safety of all patrons, seats will be socially distanced while operating under reduced capacity standards. Ticket locations will be reoffered and available in pod format with seating clusters ranging in size from one to six seats. Each location will be separated from other pod locations by at least six feet.
METS TICKET ASSURANCE
As previously committed in our ticket assurance program, in the event your 2021 ticket purchase is impacted due to restricted capacity or a reduced number of regular season home games resulting from the pandemic, your purchase is protected by Mets Ticket Assurance. Click herefor further information on this program and the options available to you.
We’ll be back in touch with further information regarding these protocols as well as details on how to reserve your socially distanced location and seating for impacted games.
All of us here with the Mets are excited for the season ahead and seeing you again at Citi Field. We thank you again for your continued support.