I could swear that the Mets said that there would be no paper tickets or print at home tickets this year. Also no fees to get tix at box office? WHY THE HELL ARE WE CHARGED TO BUY TICKETS TO SHOW ON OUR PHONE THEN ONLINE! YOU MFers are using our data! We should charge you fees.
I will also say... I don’t know if I got lucky, or what, but I got rather impressive and well explained customer service in terms of moving the credit from Monday’s game to tomorrow, and you know I’m a picky customer. I’m very pleased.— Niko Goutakolis (@NikoGoutakolis) April 13, 2021
And that is great that customer service is up to par after so many years of it sucking. Was it retraining? Was it folks happy to be working again? Will it last?